Privacy policy

Overview

Wave Coffee respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with our brand online.

By using our website, you agree to the terms outlined below.

Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, shipping and billing details, and payment information when you make a purchase or create an account.

  • Device Information: Browser type, IP address, time zone, and cookies that help us improve site performance and personalize your experience.

  • Usage Data: Pages viewed, time spent on site, and referring links for analytics and marketing purposes.

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders.

  • Communicate order updates, tracking details, and support information.

  • Personalize your shopping experience and product recommendations.

  • Improve our website, services, and marketing efforts.

  • Comply with applicable legal obligations.

Cookies

Our website uses cookies to help recognize your device and enhance your browsing experience. You can disable cookies through your browser settings, but this may affect certain site features or functionality.

Third-Party Services

We use trusted third-party providers (such as Shopify, payment processors, and logistics partners) to operate our store and fulfill your orders. These partners have access only to the information necessary to perform their services and are obligated to protect it in accordance with data protection laws.

Wave Coffee does not sell, rent, or trade your personal information to any third parties.

Data Security

We take reasonable precautions to protect your personal information. Your payment details are encrypted during transmission using SSL technology and processed securely through compliant payment gateways.

Your Rights

If you are a U.S. or international customer, you have the right to:

  • Access or request a copy of the personal information we hold about you.

  • Request correction or deletion of your data, subject to legal or transactional requirements.

  • Opt out of marketing communications at any time by clicking “unsubscribe” in our emails or contacting us directly.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described above unless a longer retention period is required by law.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

For questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
waveandroastcoffee@outlook.com